Terrarium Therapy ships primarily via FedEx Ground and USPS depending on the size and weight of the order. USPS usually takes 1 to 3 days and FedEx Ground typically take 1 to 5 business days. We only ship in the United States at this time. Sorry, we cannot ship to Hawaii, or Alaska. Sellers are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.
We do not offer returns on live plants, but we will do everything we can to ensure your satisfaction. We do our best to secure our products beautifully, but transit can be brutal for certain items. If you have received a defected item, please take a photo within 3 days of receiving it and email us details along with your order number: firstname.lastname@example.org
At this time we accept payment through PayPal.